Returns & Exchanges

At Tales.com, we want you to love your fashion story, which is why we offer a 30-day window for hassle-free returns and exchanges. All items must be returned in their original condition, unworn, and with all tags attached.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely place the items in their original packaging and include the packing slip provided in your shipment.

3

Attach Shipping Label

Download and print your pre-paid return label from the portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing